FREQUENTLY ASKED QUESTIONS
You probably have some questions about buying art. Hopefully your question is below and if not, no worries! Just email me at cp@christinapeters.com or use my chat feature at the bottom of the page and I'll get right back to you.
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Who is the artist?
It's me! Christina Peters. All the fine art images you see on this site were taken by me. I do not resell any other artist's images.
Do you use AI (artificial intelligence) to create your artwork?
Absolutely not! All of my artwork was photographed by me using various 35mm, medium format, or large format cameras.
I do shoot digitally. I use Capture One pro for capturing, then I edit everything in Photoshop to prepare the images for printing.
I hate sitting at the computer actually so I create what you see in front of the camera. There is very little post editing work outside of what is needed to take my images to print.
Are your prints signed or numbered?
At this time, all my artwork on this site is open edition. That means they are not signed and numbered. This helps keep your costs down considerably. You can expect to pay up to 10 times more for my limited edition pieces.
If you do want a more exclusive art option, please email me.
Can I order a custom size not listed?
Absolutely!
Seriously, these days, almost anything is possible in our amazing digital printing world.
Paper prints and canvas prints can be printed up to 60" on the long side.
If you are looking for larger sizes, for a wall mural for example, please reach out to me so we can discuss the details and I can work up an estimate for you.
Can I order a different substrate like acrylic or metal prints?
Absolutely!
I can print on many different substrates so just let me know what you are looking for and I can work up an estimate for you and create a custom order.
Do the prints come framed or unframed?
All prints and canvases are unframed at this time. Any images you see with frames are for inspiration.
However, if you are interested in framing, please email me for options.
Can I order my print framed?
If you are interested in framing, please reach out to me so we can discuss further. I can show you framing options, then work up mockups for the artwork you are interested in so you can see exactly what it will look like before you buy.
What is your return/exchange policy?
I want every customer completely satisfied so if you are not, for any reason, just email me and we can do a return or an exchange. For more details about the process, please see my Refund Policy.
How accurate are the colors in my print compared to what I see on my screen?
I've been taking my images to print for 40+ years (yep, I started printing when I was 12) so I know what I'm doing on my end. I work on very expensive, color calibrated monitors to ensure that what I am seeing on my screen will match my prints.
That being said, most customers are not using calibrated screens and therefore you might see a color shift when you get your print in person.
If you have a newer phone, you are good to go. Those screens are beautiful.
If you have a newish Apple laptop, that should be fine for color rendition.
If you are viewing this website on a 10 year old PC that was $150, you will never know what the real colors are on any websites, not just mine.
Also, if you adjusted your screen from default settings, there might be a slight variation as well.
But don't worry, if you get your artwork and are unhappy with it for any reason, just email me to make things right.
Can I order a custom crop to an image?
Working on a project that needs a custom crop to an image? Awesome, shoot me an email and I can create some mockups up for you and crop any image the way you need.
Can I order a digital version of your artwork?
Unfortunately not.
In order to protect my quality and my copyright, I do not offer high resolution digital downloads at this time.
Now, if you are an art consultant working on a specific printing project, just reach out to me to discuss further.
When will I get my print or canvas?
We ship Monday-Friday, not on the weekends. How quickly you get your artwork, depends on your location, federal holidays, and weather.
I've had customers that get my prints in 3 days. Then I have customers who get my prints in 2 weeks.
Please allow two full weeks, 14 days to get your order.
If you need your print faster than that, please email me before placing your order so that we can work out your shipping options. Additional shipping charges might be incurred depending on when you need the artwork.
Can I track my order?
Yes.
As soon as you place your order, you will receive a confirmation email.
As soon as your order is shipped you will receive another email with your tracking information and an estimated delivery date.
What if my print arrives damaged?
No worries, if this happens, and no matter how well we pack our prints, things can happen that are out of our control.
Take some pictures of the damage, email them to me, so that I can figure out if it happened in shipping or production.
I will immediately ship out a replacement order at no cost to you.
You can read more details here on my Refund Policy page.
How should I care for my artwork?
Treat any piece of artwork with care.
This means don't hang the art in direct sunlight or in areas that have high heat and high humidity.
If you do want to buy art for your bathroom that has a shower, I would suggest a canvas print over a paper print as paper prints can pucker in the frame from the humidity.
If you want artwork for an exterior space, please reach out to me so we can discuss your substrate options for these conditions.
You can read more details here on my Print Info page.
Do you take commission work?
Yes, I do!
I've been a commercial photographer for over 30 years so every job is a custom project. I've shot 1000's of jobs.
I've shot for ad agencies, design firms, magazines, restaurants, small businesses, and huge brands.
If you have a special project you are interested in, just email me so we can discuss what you are looking for.
I have a question you haven't answered here.
Please email me at cp@christinapetersfineart.com or use my little chat box that you can find at the bottom of the page.
I'm here to help and make sure you are very happy with your artwork.